Cancellation and Refund Policy

Cancellation of Services

Cancellation Period

If you are not satisfied with the services provided by Counter Skill, you have the option to cancel the service within 14 days from the date of your initial order.

Requesting a Cancellation

To initiate a cancellation, please contact us within the 14-day period via email at support@counterskill.com or through our customer support system. Provide your order details and the reason for the cancellation.

Refund Policy

Refund Eligibility

By accessing or using our Environment, you accept and agree to be bound by these Terms. If you do not agree with any of these Terms, please refrain from using our Environment. Counter Skill reserves the right to modify or revise these Terms at any time, and your continued use of our Environment constitutes your acceptance of such changes.

Refund Processing

If you request a cancellation within the 14-day period and are eligible for a refund, the refund will be processed promptly.

Refund Amount

Eligible refunds will be issued in the same form of payment used for the initial order, unless otherwise specified.

Expiry of 14-Day Period

After the 14-day period has expired, no refunds will be issued under the satisfaction guarantee.

Additional Information

Counter Skill reserves the right to modify or revise our cancellation and refund policies at any time. Any changes will be communicated through our website or by direct communication with affected clients.

We are committed to ensuring your satisfaction with our services. If you have any questions or require further information regarding our cancellation and refund policies, please contact us at support@counterskill.com